I am having technical problems while logging into the website, what do I do?
A common problem when loging in is entering the wrong email address. Many people have several and forget which they used to create the account.

Normally, your password is between 6 and 30 characters.

Passwords for this web site are case-sensitive; if a password was created with letters in upper case or lower case then those letters must be entered in the same case when logging in.

A common problem when entering passwords is to have the keyboard Caps Lock on, which causes the lower case characters in the password to be entered as upper case.

If you continue to have problems you can have a new password emailed to you using the following link.


Account locked?
After 10 failed login attempts your account will be locked preventing login.


To unlock your locked account.
Have a new password emailed to you using this link.